How do the hair cuttery places get my hair so silky & straight?

Honestly, the hair straightener specifically doesnt matter, more of the way you do it. Try spending a little more time just running the straightener through your hair then brush it out. Also, If you dont already blow dry your hair before straightening/leaving it curly, do that while running a hairbrush through it! It makes a humungous difference! Also, whenever your just hanging just take a brush and brush your hair. IT makes it amazingly soft:) I garuntee you this will work! Good luck!